Property Management
We will provide a bespoke fee structure for the management services you require.
This is only 1 of our many points of difference.
Experience
Our clients are our treasured lifetime clients.
Our service promise is delivered by a fully trained, qualified and experienced team.
Consistency
Technology, systems and policies are used to ensure consistency with the delivery of our service promise, but there’s nothing that can beat a good old fashioned conversation.
FAQ
Before you get sold, you have to get LISTED!
Choose an agency who will take the time to help and advise you.
How easy is it for us to change managing agents?
It’s no problem at all and we can assist within 5 business days once you have finalised arrangements with your current agent. We will take care of the paperwork, file and key collection and we will also let your tenants know where to pay their rent so you don’t miss out on a cent. We will make the process as seamless as possible, so please call us to discuss your next steps.
How much do you charge?
We are very cost effective in comparison to other agencies and we do not have a one size fits all approach. Call us to book in your appraisal and we will discuss a tailor made fee structure.
How are you different from all the others?
Our business owners provide a personal service guarantee that if you are not happy with our services, they will complete a thorough investigation and personally get back to you. The dedicated trust accountant is on hand to respond to any queries you may have about your statements but we also have a portal for you to access where you can find your information at the touch of a button!
I don’t want different people looking after my property!
Neither do we! You will have a designated Property Manager assigned to your property who will lease the property and manage the tenancy from beginning to end. Who better to do this? However, rest assured that all our team are provided with training that in the event your Property Manager is away, your property and tenancy will NOT be left unattended.
Service Fee Structure
This is somewhere where one size does NOT fit all. We are open to a conversation about a tailor made fee structure. One of the benefits of being with a boutique agency.
Areas we service
Listed Estate Agents property management service covers all northern suburbs from Burns Beach to Innaloo.
Change your Property Manager
This couldn’t be more simple. If you’re unhappy with your current managing agency, give us a call and we will advise you on what we can do differently and what you need to do next.
Property Management Team
Forgive us for being proud, but our team are awesome. They really are. They are consistent in their pursuit of doing a great job! Believing in training and development, all our team members are fully qualified and have regular access to further industry training.
We provide regular reviews to support, coach and goal set with them and we believe this results in their loyalty and commitment to their work and our customers.
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Paula Alsford
Director of Property Management
meet Paula
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Alana Leonard
Portfolio Manager
meet Alana
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Vanessa Knight
Portfolio Manager
meet Vanessa
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Olivia Dean
Portfolio Manager
meet Olivia
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Sophie Smith
Receptionist/Property Manager Co-Ordinator
meet Sophie
Paula Alsford
Director of Property Management
Paula is Head of Property Management at Listed Real Estate which she owns with husband, Jonathan — Director/Licensee.
One of the values that underpins their business is to provide top quality customer service for home buyers, property sellers and residential landlords in the Northern Suburbs and to deliver them the outcome they want for their property investments. To gain market share and develop sincere relationships within the community they live and work.
Being one of the business owners, Paula has a vested interest in ensuring clients receive a personable and communicative service. Daily, weekly, monthly tasks and processes are all quality controlled to make sure clients are not kept waiting or guessing as to the status of what they need.
Personnel and training is something that is a passion of Paula’s and investing in training and development for their team is a value that underpins Jonathan and Paula’s approach to staff leadership.
If you feel that LISTED sounds like the kind of progressive, dynamic and fun property management and real estate sales team you would like to be part of, please give Paula a call today to discuss.
Contact Paula
- paula@listedea.com.au
- Mobile
- 0432 281 070
- Office
- 08 9307 0999
- Social
Alana Leonard
Portfolio Manager
Alana started her career in Property Management in 2012 and has been working for Jonathan and Paula Alsford since August 2016.
Throughout her career with Jonathan and Paula, Alana has achieved two awards through Irevolution – an International consultation and training platform for the industry. Mountaineer of the Year 2018 in recognition of an individual who has set out goals for themselves individually within a business. Pinnacle Star of the Year 2021 for ongoing commitment and loyalty to the industry. In 2020/2021 Alana completed her Diploma of Property Services and was rewarded with her Triennial License.
Alana understands the importance of a trustworthy Portfolio Manager who is there to manage your property, work in the lessors’ best interests and make sure every part of the tenancy has been conducted correctly as per the Residential Tenancies Act.
Alana says “to succeed personally and professionally, you must set goals. I set myself a goal of studying towards my Diploma in Property Services and I got it!”
Contact Alana
- pm1@listedea.com.au
- Office
- 08 9307 0999
- Social
Vanessa Knight
Portfolio Manager
Vanessa’s real estate journey started in the late 1990s as a receptionist which led me to an opportunity to become a Property Manager. Vanessa has truly seen the industry from every single vantage point and is still committed to the job two decades later. This experience, as well as having been both a home owner and tenant herself, enables her to truly empathise with tenants and owners alike.
Vanessa says “In between work, I have been blessed with 3 beautiful girls which take up all my spare time which I love and adore. Property Management is my passion and I love my job”.
Contact Vanessa
- pm2@listedea.com.au
- Office
- 08 9307 0999
- Social
Olivia Dean
Portfolio Manager
Olivia’s passion for real estate began in 2017 whilst taking a break from ED as a registered nurse, to raise two children. Whilst on this hiatus, she made the decision to change career and pursue the rollercoaster ride of Property Management. Upon achieving a Sales and Property Management registration, Olivia hit the ground running. Olivia brings the life experience of having been a tenant and owning her own home, providing a foundation of knowledge tailored to suit clients’ needs.
Olivia says “I pride myself on listening to you, a valued member of the Listed family. I thoroughly enjoy my role and value the job satisfaction my career as a Property Manager provides. I love my job!”
Contact Olivia
- pm3@listedea.com.au
- Office
- 08 9307 0999
- Social
Sophie Smith
Receptionist/Property Manager Co-Ordinator
Sophie started her career in Real Estate with Jonathan and Paula Alsford in September 2020 as a Property Management Coordinator.
During this time Sophie has complete her Irevolution training and graduated with her purple flippers! Sophie has now gone on to assist in sales administration also and has a wide range of tasks she can conquer!
Sophie is currently undertaking a Sales Registration Course with a Cert iii in Business to gain more knowledge in the industry. When you stop by the office you will be sure to meet Sophie!
Sophie say: “My biggest achievement would be having my own house before the age of 21. My goal is to be the best help I can and to be able to help people find their home”.
Contact Sophie
- info@listedea.com.au
- Office
- 08 9307 0999
- Social
Contact
For appraisals, contact Paula Alsford or Alana Leonard on (08) 9307 0999, info@listedea.com.au, or via the form below.